Frequently Asked Questions

Fall 2012 - Spring 2013

Do I have to purchase a dining plan each semester?

All first year students living on the Tempe, Downtown Phoenix, West and Polytechnic campuses are required by the University to purchase a dining plan each semester. All Barrett Honors College students living in Barrett Housing are required to purchase a dining plan each semester. If you are an upperclassman, living in a university apartment (Cholla, Vista del Sol or University Towers) you are not required to purchase a plan, although it is strongly recommended.

When does my dining plan start?

Important Dates for Dining Plans*

• 8/18 - Fall Semester Residential M&G and Meals at Residential Restaurants Active
• 9/5 - Deadline to Change your Dining Plan
• 11/21 - Thanksgiving Break Begins (Last Meal in Residential Restaurants - Lunch)
• 11/22-11/24 - Thanksgiving Break (Residential Restaurants Closed)
• 11/25 - Thanksgiving Break Ends (First Meal in Residential Restaurants - Dinner)
• 12/19 - Fall 12 Semester Ends (Last Meal in Residential Restaurants - Lunch)
• 1/6 - Spring 13 Semester (First Meal in Residential Restaurants - Dinner)
• 1/20 - Deadline to Change your Dining Plan
• 3/8 - Spring Break Begins (Last Meal in Residential Restaurants - Lunch)
• 3/17- Spring Break Ends (First Meal in Residential Restaurants - Dinner)
• 5/8 - Spring 13 Semester Ends (Last Meal in Residential Restaurants - Lunch)

*Dates Subject to Change

Do I have to purchase a dining plan each semester?

All first year students living on the Tempe, Downtown Phoenix, West and Polytechnic campuses are required by the University to purchase a dining plan each semester. All Barrett Honors College students living in the Barrett Residential Complex are required to purchase a Barrett dining plan each semester. If you are an upperclassman living in a university apartment (Cholla, Vista del Sol or University Towers) you are not required to purchase a plan, although it is strongly recommended.

Can I carry over any unused meals to the next week or next semester?

No. Plan to use your meals each week or each semester, depending on your plan. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value of your plan. Please contact us if you need additional assistance.

What happens if I have M&G or Meals left at the end of the semester?

For Mandatory Resident students, M&G dollars transfer from the Fall to Spring semester and over the summer. Any dollars not used by the conclusion of summer session 2013 are forfeited. All accounts are reset at the conclusion of summer session 2013.

If you are a Voluntary/Commuter (includes mandatory students that add on M&G after using the allotted amount from the mandatory dining plan) dining plan student, M&G Dollars transfer from semester to semester until you graduate from the university.

All M&G Dollars must be spent prior to graduation, any unused dollars prior to graduation will be forfeited. M&G Dollars may also be forfeited if there is no use on the account for six months or longer.

Can I treat a friend to a meal on my plan?

Depending on the dining plan you select, there are options for guest passes. Guest passes allow you to pay for your friend or family member with your dining plan. You can also treat a friend using your M&G Dollars, Sun Dollars, cash or credit cards.

What is a guest meal/pass?

The Unlimited, 14 Meals per Week, and the 8 Meals per Week (10 Meals per Week for Barrett dining plans) dining plans have guest meals. The guest meals are allotted per semester, however are deducted from your overall meals. Guest meals are not additional meals. It is recommended to spread out the guest meals equally throughout the semester so that it does not affect your weekly meal allowance. If you decide to use your guest meals, it is recommended to use 4 guest meals per week on the Unlimited Meal Plan, 2 guest meals per week on the 14 Meals per Week Plan and 1 Meal per Week on the 8 Meals per Week Plan (10 Meals per Week for the Barrett dining plans). If the guest meals are not used based on the recommendation, this may result in a decrease of the weekly meal allowance for the semester.

How can I check my M&G balance?

The balance is printed on the receipt each time you make a M&G purchase. Check your account with a cashier at any time, visit the Sun Devil Dining office in the Memorial Union (Tempe campus), Room 138 or call 480.727.DINE (3463).

My schedule is really tight a couple of days each week and it looks like I might miss dinner at the Residential Restaurant. What do I do?

Meal exchange is available at the Tempe campus at Devils’ Greens, Devils’ Diner and the Devils’ Bistro at Palo Verde Main, Outta Here inside the Memorial Union, Hassayampa POD Market (late night only – Tempe Campus), Devils’ Greens at the Downtown Campus (late night only), Polytechnic Market (late night only) and West POD Market (late night only).

Can I get a refund on my already purchased meal plan?

All purchases are final. You may not cancel / refund your dining plan purchase unless you officially withdraw from Arizona State University, with University documentation. In this case, refunds will be issued minus used portions of the plan.

How do I change my meal plan?

Dining plan changes for Mandatory Resident students are accepted during the first two weeks of the Fall and Spring semesters. If you need to change your dining plan, please visit the myASU University Housing portal to make your requested dining plan change online.

Dining plans for Mandatory Resident students can be changed in the first two weeks of the Fall and Spring semesters. All voluntary dining plan purchases are final at the time of purchase.

How can I add more M&G or meals to my Sun Card?

You can add M&G or meals to your card at any time by visiting www.SunDevilDining.com, visiting the Sun Devil Dining office located in Memorial Union 138, or call our Dine Line at 480.727.DINE (3463). You can also fax 480.727.0008 or mail your order form with payment to: ARAMARK at ASU, Memorial Union 138, 1290 S. Normal Ave., Tempe, AZ 85287-0801.

Contact Information

For more information regarding Sun Devil Dining locations, nutrition and menus, please visit ww.SunDevilDining.com.
Sun Devil Dining - Tempe Campus,
Memorial Union, #138
Phone: 480.727.DINE (3463)
E-mail: SunDevilDining@gmail.com.